This personalized embroidered hat is not just a fashion accessory but a symbol of love and connection. With intricate embroidery designs, the hat provides excellent protection for your eyes from harsh sunlight, keeping you comfortable and stylish in all outdoor activities.
The unique feature of this hat lies in its personalization, making it more special and meaningful than ever. You can embroider your own name, the name of a loved one, or even the name of your furry friend – your beloved dog or cat. Each personalized hat tells its own story, carrying a loving message for the recipient.
Material:
- 100% cotton
- Actual color may be slightly different from the image due to different monitor and light effects.
- Please allow 0.5-2 cm differences due to manual measurement.
Size:
- Adult caps are one size fits all.
SHIPPING
We ship for free worldwide!
- Orders can be cancelled or modified within 2 hours after being placed.
- Estimated Delivery Time (Production Time + Shipping Time):
Customers can expect to receive their products within 5-11 business days after their payment has been received and their order has been processed.
| Product |
Production Time (business days) |
Shipping Time (business days)
|
| Hoodie |
1-3 |
4 – 8 |
| Sweatshirt |
1-3 |
4 – 8 |
| T-shirt |
1-3 |
4 – 8 |
| Aron |
1-3 |
4 – 8 |
| Tote Bag |
1-3 |
4 – 8 |
| Beanie |
1-3 |
4 – 8 |
| Hat |
1-3 |
4 – 8 |
- Order Production: Your purchase will go into our waiting queue for two hours after payment before it is printed. You have this window of time to amend the order’s information or cancel it. It usually takes 1-3 business days for production.
- Shipping Time: The 4–8 business day delivery window is only an estimate; actual delivery times may differ. Every shipment includes a tracking link so that clients may view the progress of their deliveries.
Note: Learn more about Shipping Policy
RETURNS
We offer a 14 day return policy to our customers. Since our products are bespoke, made-to-order, we allow for refunds under certain conditions which can be found below. You have 14 days after receiving your order to contact us with any problems. Returns are only accepted if:
RETURNS ARE ONLY ACCEPTED IF:
- The goods are damaged
- There are visible defects in the print
- The item is the wrong size
- The item is the wrong color
- The item is the wrong design
- The item is the wrong style (e.g. long sleeve instead of tee)
RETURN & REFUND PROCEDURE:
STEPS TO CLAIM A RETURN
-
Submit a return request within 14 days of receiving the goods. Requests after 14 days will not be accepted.
-
The request can be made at Contact Us or by emailing support@drobart.com.
-
Returns can be exchanged for the original item or refunded for the original purchase price. Requests are typically addressed within 24 hours.
-
Ship the return to our warehouse at 1207 Delaware Ave #3092, Wilmington, DE 19806, United States with the order ID and at your expense.
-
Refunds will be processed to the original payment method as follows:
- PayPal: Refunds will be processed within 24-48 business hours
- Credit Card/Debit Card: Refund will be processed within 5-10 business days
- If it is over the timeframe mentioned above and you have not received the refund, please contact us at support@drobart.com
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
ORDER CANCELLATION
If you want to cancel or changes your order, you must contact us within 2 hours after receiving your purchase confirmation. Your right to modify or cancel your purchase is invalid when the 2-hour period has passed and it starts manufacturing.
GIFTS
If the Goods were marked as a gift when purchased and then shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to you.
Note: For more detailed information and instructions, please visit our Return & Refund Policy
